The Student Success Center is committed to non-discriminatory hiring practices as outlined by UNCG policies:

 

SSS Availabilities

SSS Lab Monitor

SSS employs 5-7 lab monitors who maintain the SSS Learning Lab during working hours.

Applicants must have a Federal Work-Study award to qualify for this position.
To find out if you have a Federal Work-Study award, click here.

Job Duties and Responsibilities

Customer Service and Communication
  • Develop knowledge of all SSS procedures and policies
  • Answer in-person questions in a professional manner
  • Relay information to students/staff
  • Greet all persons entering and leaving the lab
Lab Management
  • Open, maintain, and/or close the lab
  • Ensure all students sign in/out upon entering/leaving the lab
  • Sign in/out equipment, textbooks and other resources for student use
  • Instruct students in how to initiate required SSS assessments/assignments and how to use software programs
  • Provide basic computer maintenance and troubleshooting
  • Uphold all lab policies; maintain an atmosphere conducive to learning
  • Keep the lab clean and orderly; push in chairs and clean keyboards/desks after student use, etc.
  • Ensure supplies and handouts are fully stocked; update the Assistant Director with supply requests
  • Demonstrate an ability to use all equipment (computers, printers, software, etc.)
  • Enter lab use data into MS Access database during each shift
  • Maintain all paperwork, handouts, flyers, etc.
Other
  • Wear SSC name tag during shifts
  • Assist with distribution of evaluations and surveys
  • Additional duties as assigned
Qualifications
  • Good communication skills
  • Basic computer skills; competence in MS Office
  • Troubleshooting skills
  • Well organized
  • Attention to detail
  • Independent, responsible worker
  • Reliable
Hours

Candidates must be available for a 10-12 hr/wk schedule and be available for a shift lasting 3-5 hours a day.

The lab is open from 9 am-5 pm Monday through Friday during the regular semester. It is closed during university breaks and may hold alternate hours during exam week.

Salary

$8.00/hr

Applicants must have a work-study award to be considered!

How to Apply
SSS Academic Skills Graduate Assistant

The Graduate Assistant conducts individual academic skills assessments and instruction with students in the Student Support Services (SSS) program at UNCG.  SSS is a TRiO program designed to maximize academic performance for UNCG students who are first-generation college students, from modest income backgrounds, or who have a documented disability, and who also demonstrate academic need for services. This position provides the Graduate Assistant a chance to learn academic assessment techniques, develop teaching methods for study skills instruction, interact one-on-one with college students in developing their study strategies, and compile data for departmental and grant reporting. The Graduate Assistant reports to the Assistant Director for Academic Skills, as well as the Director of Student Support Services.


Position Duties and Responsibilities 

  • Undergo training provided by the Assistant Director for Academic Skills to develop an understanding of and competency to instruct in various academic skills
  • Manage a caseload of approximately 15-20 students that meet weekly to develop study strategies in one-on-one academic skills sessions 
  • Provide students with interpretation of study skills, reading, and writing assessments
  • Develop individualized, realistic, and achievable action plans with assigned students
  • Manage session data in the SSS database (MS Access)
  • Co-manage the SSS Learning Lab and co-supervise work-study student employees
  • Create and update academic skills handouts and activities
  • Follow all SSS policies and regulations
  • Complete other duties as assigned

Qualifications

  • Applicant must be a graduate student registered with the Graduate School and enrolled in classes each hiring semester.
  • Applicants seeking a graduate degree in Education, Higher Education, and English are preferred, but other fields related to the responsibilities of the position are welcome.
  • Applicant must be able to interact with students, student-workers, and professional staff in a courteous and professional manner with excellent communication skills.
  • Applicant will maintain a weekly work schedule, arrive to work on time, and complete all tasks on deadline.
  • Applicant must possess competence in MS Office, G Suite, digital research and moderating social networking sites.
  • Applicants who are TRiO program alumni or who share backgrounds similar to TRiO program participants are preferred.
  • Ideal candidates will be able to commit at least two years as to the position.

Hours

20 hours/week beginning August 2018 and ending May 2019

Specific hours will be determined in cooperation with the Assistant Director for Academic Skills based on program needs.

Compensation

Graduate Assistants are compensated $12,000 for the 2018-2019 academic year contingent upon federal and state funding allowances.

Student Support Services does not provide tuition waivers.

How to Apply

Submit a cover letter, a current resume or curriculum vitae, and a list of at least 3 professional references to SpartanCareers.


For questions, contact Kelly J. Young, SSS Assistant Director for Academic Skills, at kjyoung2@uncg.edu.

SSS Peer Success Coach

Peer Success Coaches (PSCs) are upper-class undergraduate students who have had considerable success at the University (in their coursework as well as in extracurricular activities) and who are eager to assist SSS freshmen and transfer students by providing information, support, and referral services. Interested students should apply beginning in March or April of each year.

Applicants:

  • must be rising sophomores, juniors, or seniors, with a cum. GPA of 2.50 or better at the time of application
  • must have strong verbal and written communication skills
  • are expected to serve for a full academic year
  • priority consideration is given to current SSS students

The Peer Success Coaches (PSCs):

  • Plan and facilitate group sessions
  • Serve as liaisons between SSS students and the Assistant Director for Counseling Services
  • Serve as role models for SSS students
  • Conduct personal college adjustment sessions with freshmen and transfer students individually and in groups
  • Keep the Assistant Director for Counseling Services informed as to the needs of the students assigned
  • Submit reports and timesheets on student contacts on a weekly or bi-weekly basis
  • Promote Student Support Services' social/cultural activities and monitor students' involvement
  • Participate in weekly in-service training sessions
  • Assist in student orientation and recruitment activities

One reference from University faculty/staff is required. Students hired as PSCs will be required to attend training sessions held at various points throughout the semester. Training sessions are paid.

The starting salary for Peer Success Coaches is $7.50/hr.

How to Apply

Employment Application

If you have any questions about the program, please contact Gavin Mitchell, g.mitchell@uncg.edu

SSS Tutor

Dear Prospective Tutor

Thank you for your interest in working with the UNCG Student Support Services Program. Student Support Services (SSS) hires students who have demonstrated academic excellence, a desire for helping their peers, and who have great interpersonal skills and attention to detail.

Courses we Support
Eligibility

Requirements for consideration include:

  • Minimum overall GPA of 3.0
  • Minimum grade of "B+" in the course(s) tutoring will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
    • Paper form (You may print this form and turn it in to McIver 114, or you or your instructor can send the form electronically to jwmassey@uncg.edu)
    • Online form
  • Minimum availability of 5 hours per week
  • Attendance at paid training

Students hired as tutors with SSS are required to attend a minimum of 10 paid training sessions sponsored by the Student Success Center (SSC). Training sessions are offered on either Mondays from 4-5pm or Tuesdays from 5-6pm. Should you accept a position with our program, more information about these sessions will be provided to you. Training requirements are subject to change.

How to apply

All applications are screened for eligibility. Students who do not meet the current employment requirements will be notified via e-mail. Students who pass the initial screening process will be placed in our applicant pool for two academic semesters. Because hiring takes place based on need, there may not be an opening at the time of your application. Should a need arise in the field that you have applied for, you may be contacted for an interview.

As of 01/08/2018 we are no longer hiring staff for the Spring 2018 semester. We encourage you to check back or to apply for Fall 2018!

To apply, please complete the employment application.  Have your professor fill out a recommendation (Online form). Please note you will have the opportunity to apply to all of our programs for available tutoring and leader positions on this form.

Pay Rates and Tutor Schedules

Starting Salaries for Tutors

Undergraduate Students

$8.50/hr

Graduate Students

$10.00/hr

Professional Tutors

$10.61/hr

 

Tutoring hours are flexible and are arranged by the tutor and the student. Tutors are not guaranteed a certain number of hours.

Questions

Please do not hesitate to contact our office with any questions or concerns at (336) 334-9764 or by email to jwmassey@uncg.edu. Once again, we appreciate your interest in the Student Support Services.

Justin Massey

Assistant Director for Tutoring Services

Student Support Services

 

114 McIver Building

SSS Student Office Assistant

Student Support Services (SSS) is one of the academic support units within the Student Success Center (SSC) and is also a TRIO educational support program sponsored by the U.S. Department of Education and The University of North Carolina at Greensboro. Tutoring, writing and academic skills assistance, and counseling/advising services are focused on individual need for eligible undergraduate students.

This is a part-time position Monday-Friday, with a range of 7-10 hours per week.

Job Description

Work closely with the SSS Office Assistant:

  • Scanning and importing program documents to NolijWeb
  • Filing and maintaining student files
  • Receptionist for program when SSS OA is unavailable
  • Answers telephone
  • Greets students and visitors
  • Use of office equipment such as computers, scanners, copiers, fax machine, laminator, paper trimmer, binder, etc.
  • Assists SSS OA in collecting data for processing/responding to inquiries
  • Use of Microsoft Office suite of applications (Word, Excel, Publisher, Document Imaging, knowledge of Access a plus)
  • Assists in supply inventory management
  • Assists in preparing mailings to program participants
  • Special projects as assigned by program director or other staff
  • Wears SSC student employee name tag at all times during work hours

This position reports to the SSS Office Assistant.

Eligibility requirements include:

  • Full or part-time student status in a UNCG undergraduate program
  • Have a Federal Work Study Award as part of their Financial Aid package
  • Dependable, attentive to detail, professional, committed, and discreet
  • Works well with minimal supervision
  • Professional and pleasant speaking and telephone manner
  • PC literacy (ability to learn and quickly become comfortable with new technology)
  • Accurate typing and filing skills

Salary

$8.00/hr

Applicants must have a work-study award to be considered!

How to Apply

Employment Application

TASP Availabilities

TASP Tutor

Introduction

We are so excited that you are interested in working with the Tutoring and Academic Skills Programs (TASP)! We are looking for motivated employees who have demonstrated academic excellence, a desire to help their peers, attention to detail and excellent interpersonal skills! If you feel you would be a good candidate for this position, please read more information below!

Reasons to Become a tutor

 

  • Having the ability to help your peers

  • Attending training that has been certified by internationally recognized College Reading & Learning Association

  • Having opportunities to receive pay increases

  • Building your resume for future job or graduate school plans

Courses we support
Requirements
  • Minimum overall GPA of 3.0
  • Minimum grade of "B+" in the course(s) tutoring will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
  • Minimum availability of 5 hours per week (Preference will be given to candidates who are available 8+ hours per week)
  • Attendance at paid training
Training

 

All tutors will go through an orientation prior to starting their position as a tutor. They are also required to attend a weekly training sponsored by the Student Success Center. The first level of training sessions are held on Mondays from 4:00-5:00 PM and Tuesdays from 5:00-6:00 PM.  While applying, please check your schedule to make sure you are able to attend one of these weekly trainings.

Starting Salaries for Tutors

Undergraduate Studens : $8.50/hr

Graduate or Post-Baccalaureate Students: $10.00/hr

Professional Tutors (Non-students): $10.61/hr

Work schedule

 

Tutoring hours are flexible and are arranged by the tutor and the student. Tutors must offer at least four hours of session availability and attend one weekly training.

How to Apply

 

To apply, please complete the employment application.  Have your professor fill out a recommendation. Please note you will have the opportunity to apply to all of our programs for available tutoring and leader positions on this form.

We are accepting applications for Fall 2018 tutoring positions!

Questions?

Questions?

Please do not hesitate to contact our office with any questions or concerns at (336) 334-3878 or by email to tasp@uncg.edu. Once again, we appreciate your interest in the Tutoring and Academic Skills Programs. Thank you for your time.

TASP Work Study Lab Monitor

The TASP employs between 6-8 lab monitors who maintain the TASP Resource Lab during working hours. Great introduction to office management, with training provided.

Applicants must have a Federal Work-Study award to qualify for this position.

Job Duties and Responsibilities

Customer Service and Communication

  • Develop knowledge of all TASP procedures and policies
  • Answer in-person questions in a professional manner
  • Relay information to tutors/students
  • Make phone calls/email tutors
  • Greet all persons entering and leaving the lab

Lab Management

  • Open, maintain, and/or close the lab
  • Sign in/out textbooks and resources for tutors and students
  • Provide basic computer maintenance and troubleshooting
  • Maintain copies of paperwork, handouts, flyers, etc.
  • Maintain an atmosphere conducive to learning
  • Uphold lab policies
  • Log students into learning skills assessments
  • Keep the lab clean and orderly; push chairs in, etc.
  • Update the Office Assistant with supply requests
  • Maintain/create new and informative bulletin board themes
  • Demonstrate an ability to use all equipment (computers, copiers, etc)

Other

  • Wear your SSC name tag while you are working
  • If asked, assist with distribution of surveys
  • Additional duties as assigned

Qualifications

  • Good communication skills
  • Well organized
  • Basic computer skills
  • Troubleshooting skills
  • Attention to detail
  • Independent, responsible worker
  • Reliable

Hours

  • Candidates must be available for a 10-12 hr/wk schedule
  • Must be available for a shift lasting 2-5 hours a day
  • The lab is open from 9 am – 6 pm, Monday through Friday during the regular semester. It is closed during university breaks and may hold alternate hours during exam week

Salary

  • $8/hr

 

Applicants must have a work-study award to be considered!

To apply, click here to complete our Employment Application

TASP Work Study Student Office Worker

The TASP employs three work-study students who assist with office procedures. Training on office duties and responsibilities is provided.

To be considered for this position, you must have a Federal Work Study award.

Duties

  • Filing and copying
  • Data entry and document scanning
  • Organizing mailings and creating mailing labels
  • Creating flyers/posters
  • Calling students/tutors
  • Running errands on campus
  • Answering telephone and taking messages for staff
  • Special projects and other duties as assigned

Responsibilities

  • Customer service
  • Knowledgeable of all office procedures and policies
  • Answering phone and in person questions in a professional manner

Qualifications

  • Federal Work Study award
  • Good communication skills
  • Well organized
  • Basic computer skills
  • Problem solving skills
  • Ability to multi-task
  • Independent worker

Hours

  • Candidates should be able to work 8-10 hours per week
  • Workdays/times are flexible based on when student is not in class

Salary

  • $8.00/hr

Links

 

Employment Application

SIP Availabilities

SIP Leader
Prospective SIP Leaders

Thank you for your interest in working with the Supplemental Instruction Program (SIP). The Supplemental Instruction Program (SIP) hires students who have demonstrated academic excellence, a desire for helping their peers, and who have great interpersonal skills and attention to detail.

Courses we support

SIP typically supports the following courses:

  • ARH 112 Survey of Non-Western Art (Fall semester only)
  • BIO 105 Major Concepts Biology

  • BIO 111 Principles of Biology I

  • BIO 112 Principles of Biology II

  • BIO 271 Human Anatomy

  • BIO 277 Human Physiology

  • CHE 103 General Descriptive Chemistry I (Fall semester only)
  • CHE 104 General Descriptive Chemistry II (Spring semester only)

  • CHE 111 General Chemistry I

  • CHE 114 General Chemistry II

  • CHE 352 Organic Chemistry I (Fall semester only)
  • CHE 352 Organic Chemistry II (Spring semester only)

  • KIN 292 Clinical Human Physiology

  • PSY 230 Biological Psychology

Eligibility

Requirements for consideration include:

  • Minimum overall GPA of 3.0
  • Minimum grade of "B+" in the course(s) SIP will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
  • Minimum availability of 10 hours per week
  • Attendance at paid training

Leaders must be able to attend all class times of the SIP course they are hired for, lead three weekly 50 minute SIP sessions, and attend other meetings as specified. Students hired as leaders with SIP are required to attend New Leader Training which will take place the weekend before classes start.

All applications are screened for eligibility. Students who do not meet the current employment requirements will be notified via e-mail. Students who pass the initial screening process will be placed in our applicant pool for two academic semesters. Because hiring takes place based on need, there may not be an opening at the time of your application. Should a need arise in the field that you have applied for, you may be contacted for an interview.

Salaries for SIP Leaders

Salaries for Leaders

Undergraduate and Graduate Students $10.00/hr
Temp SPA Employees $10.61/hr
How to Apply

How to Apply

To apply, please complete the employment application. Please note you will have the opportunity to apply to all of our programs for available tutoring and leader positions on this form.

Please also have an instructor complete a recommendation on your behalf. Recommendations must be completed by a faculty member in the same discipline as the course you are hoping to support (i.e. If you'd like to lead for BIO 111, a biology instructor must complete the recommendation).

*Your instructor may also complete a paper application.

Questions?

Questions?

Please do not hesitate to contact our office with any questions or concerns at (336) 334-3562 or by email to mcdizon@uncg.edu. Once again, we appreciate your interest in the Supplemental Instruction Program. Thank you for your time.