The Student Success Center is committed to non-discriminatory hiring practices as outlined by UNCG policies:

 

SSS Availabilities

SSS Peer Success Coach

Peer Success Coaches (PSCs) are upper-class undergraduate students who have had considerable success at the University (in their coursework as well as in extracurricular activities) and who are eager to assist SSS freshmen and transfer students by providing information, support, and referral services. Interested students should apply beginning in March or April of each year.

Applicants:

  • must be rising sophomores, juniors, or seniors, with a cum. GPA of 2.50 or better at the time of application
  • must have strong verbal and written communication skills
  • are expected to serve for a full academic year
  • priority consideration is given to current SSS students

The Peer Success Coaches (PSCs):

  • Plan and facilitate group sessions
  • Serve as liaisons between SSS students and the Assistant Director for Counseling Services
  • Serve as role models for SSS students
  • Conduct personal college adjustment sessions with freshmen and transfer students individually and in groups
  • Keep the Assistant Director for Counseling Services informed as to the needs of the students assigned
  • Submit reports and timesheets on student contacts on a weekly or bi-weekly basis
  • Promote Student Support Services' social/cultural activities and monitor students' involvement
  • Participate in weekly in-service training sessions
  • Assist in student orientation and recruitment activities

One reference from University faculty/staff is required. Students hired as PSCs will be required to attend training sessions held at various points throughout the semester. Training sessions are paid.

The starting salary for Peer Success Coaches is $8.50/hr.

How to Apply

Employment Application

If you have any questions about the program, please contact Gavin Mitchell, g.mitchell@uncg.edu

SSS Tutor

Courses we Support

We offer tutoring in a broad range of disciplines and are currently accepting tutoring requests for the Fall 2019 semester.  Below are some of our most requested courses.

  • Accounting (ACC)
  • American Sign Language (ASL)
  • Anthropology (ATY)
  • Biology (BIO)
  • Chemistry (CHE)
  • Economics (ECO)
  • Geography (GEO)
  • Math (MAT)
  • Nutrition (NTR)
  • Psychology (PSY)
  • Sociology (SOC)
  • Spanish (SPA)
  • Statistics (STA)
Eligibility

Requirements for consideration include:

  • Minimum overall GPA of 3.0
    • GPA of a 2.75 may be accepted pending supervisor approval. Contact Emily DiRoma - esdiroma@uncg.edu
  • Minimum grade of "B+" in the course(s) tutoring will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
  • Minimum availability of 5 hours per week
  • Attendance at paid training

Students hired as tutors with SSS are required to attend a minimum of 10 paid training sessions sponsored by the Student Success Center (SSC). Training sessions are offered on either Mondays from 4-5pm or Tuesdays from 5-6pm. Should you accept a position with our program, more information about these sessions will be provided to you. Training requirements are subject to change.

How to apply

To apply you must:

  1. Complete the employment application.  
  2. Have your professor fill out a recommendation form.

All applications are screened for eligibility. Students who do not meet the current employment requirements will be notified via e-mail. Students who pass the initial screening process will be placed in our applicant pool for two academic semesters. Because hiring takes place based on need, there may not be an opening at the time of your application. Should a need arise in the field that you have applied for, you may be contacted for an interview.

Pay Rates

Starting Salaries for Tutors

Undergraduate Students

$10.00/hr

Graduate Students

$11.50/hr

Tutoring hours are flexible and are arranged by the tutor and the student. Tutors are not guaranteed a certain number of hours.

Questions

Please do not hesitate to contact our office with any questions or concerns at (336) 334-9764 or by email to esdiroma@uncg.edu . Once again, we appreciate your interest in the Student Support Services Tutoring position.

SSS Academic Skills Graduate Assistant

The Graduate Assistant conducts individual academic skills assessments and instruction with students in the Student Support Services (SSS) program at UNCG.  SSS is a TRiO program designed to maximize academic performance for UNCG students who are first-generation, from modest income backgrounds, or who have a documented disability, and who also demonstrate academic need for services. This position provides the Graduate Assistant with a chance to learn academic assessment techniques, develop teaching methods for study skills instruction, interact one-on-one with college students in developing their study strategies, and compile data for departmental and grant reporting. The Graduate Assistant reports to the Assistant Director for Academic Skills.


Position Duties and Responsibilities 
  • Undergo training provided by the Assistant Director for Academic Skills to develop an understanding of and competency to instruct in various academic skills
  • Manage a caseload of approximately 25-30 students that meet weekly to develop study strategies in one-on-one academic skills sessions 
  • Provide students with interpretation of study skills, reading, and writing assessments
  • Develop individualized, realistic, and achievable action plans with assigned students
  • Manage session data in MS Access database
  • Work with SSS staff to develop and facilitate orientation for new program participants
  • Facilitate group sessions, workshops and training on various academic skills topics
  • Create and update academic skills handouts and activities
  • Co-manage the SSS Learning Lab and co-supervise work-study student employees
  • Attend SSS staff meetings to provide insight into the needs of program students
  • Follow all SSS policies and regulations
  • Complete other duties as assigned
Qualifications

Applicants must:

  • be registered with the Graduate School and enrolled in classes each hiring semester.
  • be able to interact with students/staff in a courteous and professional manner.
  • be able to maintain a weekly work schedule, arrive to work on time, and complete all tasks on deadline.
  • be competent in MS Office, G Suite, digital research and moderating social networking sites.

Applicants seeking a graduate degree in Education, Higher Education, and English are preferred, but other fields related to the responsibilities of the position are welcome. 

Applicants who are TRiO program alumni or who share backgrounds similar to TRiO program participants are preferred.

Ideal candidates will be able to commit at least two years to the position.

Hours

20 hours/week during office hours (8 am-6 pm) beginning August 2019 and ending May 2020

Specific hours will be determined in cooperation with the Assistant Director for Academic Skills based on program needs.

Compensation

Graduate Assistants are compensated $12,000 for the 2019-2020 academic year contingent upon federal and state funding allowances.

Student Support Services does not provide tuition waivers.

How to Apply

Submit a cover letter, a current resume, and a list of at least 3 professional references to Handshake.

For questions, contact Kelly J. Young, SSS Assistant Director for Academic Skills, at kjyoung2@uncg.edu.

TASP Availabilities

TASP Tutor

Introduction

We are so excited that you are interested in working with the Tutoring and Academic Skills Programs (TASP)! We are looking for motivated employees who have demonstrated academic excellence, a desire to help their peers, attention to detail and excellent interpersonal skills! If you feel you would be a good candidate for this position, please read more information below!

Reasons to Become a tutor

 

  • Having the ability to help your peers

  • Attending training that has been certified by internationally recognized College Reading & Learning Association

  • Having opportunities to receive pay increases

  • Building your resume for future job or graduate school plans

Courses we support

Please refer here for courses supported by our tutoring program:  TASP Supported Courses

TASP is currently recruiting for the following courses for Fall 2019:

  • ACC 201, 202, 218
  • ASL 101-204
  • AST 209, 235
  • ATY 100, 212, 253, 258
  • BIO 111, 112, 271, 277, 280
  • CHE 103, 104, 111, 114, 205, 351, 352
  • CHI 101-204
  • ECO 100, 101, 201, 202, 250
  • FRE 101-204
  • GEO 103, 106
  • GER 101-204
  • GRK 201-204
  • JNS 101-204
  • KIN 291
  • LAT 101-204
  • NTR 103, 203, 213, 282
  • PHY 211, 212, 291, 292
  • PSC 105, 280
  • PSY 260, 265, 275, 280, 310, 311
  • RUS 101-204
  • SPA 101-204
Requirements
  • Minimum overall GPA of 3.0
  • Minimum grade of "B+" in the course(s) tutoring will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
  • Minimum availability of 5 hours per week (Preference will be given to candidates who are available 8+ hours per week)
  • Attendance at paid training
Training

 

All tutors will go through an orientation prior to starting their position as a tutor. They are also required to attend a weekly training sponsored by the Student Success Center. The first level of training sessions are held on Mondays from 4:00-5:00 PM and Tuesdays from 5:00-6:00 PM.  While applying, please check your schedule to make sure you are able to attend one of these weekly trainings.

Starting Salaries for Tutors

Undergraduate Students : $10.00/hr

Graduate or Post-Baccalaureate Students: $11.50/hr

Professional Tutors (Non-students): $11.50/hr

Work schedule

 

Tutoring hours are flexible and are arranged by the tutor and the student. Tutors must offer at least four hours of session availability and attend one weekly training.

How to Apply

 

To apply, please complete the employment application.  Have your professor fill out a recommendation. Please note you will have the opportunity to apply to all of our programs for available tutoring and leader positions on this form. Based on student demand, we are always looking for qualified tutors.

Questions?

Please do not hesitate to contact our office with any questions or concerns at (336) 334-3878 or by email to tasp@uncg.edu. Once again, we appreciate your interest in the Tutoring and Academic Skills Programs. Thank you for your time.

TASP Work Study Lab Monitor

The TASP employs between 6-8 lab monitors who maintain the TASP Resource Lab during working hours. Great introduction to office management, with training provided.

Applicants must have a Federal Work-Study award to qualify for this position.

Job Duties and Responsibilities

Customer Service and Communication

  • Develop knowledge of all TASP procedures and policies
  • Answer in-person questions in a professional manner
  • Relay information to tutors/students
  • Make phone calls/email tutors
  • Greet all persons entering and leaving the lab

Lab Management

  • Open, maintain, and/or close the lab
  • Sign in/out textbooks and resources for tutors and students
  • Provide basic computer maintenance and troubleshooting
  • Maintain copies of paperwork, handouts, flyers, etc.
  • Maintain an atmosphere conducive to learning
  • Uphold lab policies
  • Log students into learning skills assessments
  • Keep the lab clean and orderly; push chairs in, etc.
  • Update the Office Assistant with supply requests
  • Maintain/create new and informative bulletin board themes
  • Demonstrate an ability to use all equipment (computers, copiers, etc)

Other

  • Wear your SSC name tag while you are working
  • If asked, assist with distribution of surveys
  • Additional duties as assigned

Qualifications

  • Good communication skills
  • Well organized
  • Basic computer skills
  • Troubleshooting skills
  • Attention to detail
  • Independent, responsible worker
  • Reliable

Hours

  • Candidates must be available for a 10-12 hr/wk schedule
  • Must be available for a shift lasting 2-5 hours a day
  • The lab is open from 9 am – 6 pm, Monday through Friday during the regular semester. It is closed during university breaks and may hold alternate hours during exam week

Salary

  • $8/hr

 

Applicants must have a work-study award to be considered!

To apply, click here to complete our Employment Application

TASP Work Study Student Office Worker

The TASP employs three work-study students who assist with office procedures. Training on office duties and responsibilities is provided.

To be considered for this position, you must have a Federal Work Study award.

Duties

  • Filing and copying
  • Data entry and document scanning
  • Organizing mailings and creating mailing labels
  • Creating flyers/posters
  • Calling students/tutors
  • Running errands on campus
  • Answering telephone and taking messages for staff
  • Special projects and other duties as assigned

Responsibilities

  • Customer service
  • Knowledgeable of all office procedures and policies
  • Answering phone and in person questions in a professional manner

Qualifications

  • Federal Work Study award
  • Good communication skills
  • Well organized
  • Basic computer skills
  • Problem solving skills
  • Ability to multi-task
  • Independent worker

Hours

  • Candidates should be able to work 8-10 hours per week
  • Workdays/times are flexible based on when student is not in class

Salary

  • $8.00/hr

Links

 

Employment Application

SIP Availabilities

SIP Leader

Job Description

SIP Leader Job Description

The responsibilities of a SIP Leader are:

 

  1. Focus on helping students learn HOW TO LEARN the content of a course. Facilitate study sessions by utilizing group work and avoiding re-teaching.
  2. Help students refine learning skills such as note taking and organizing, test preparation, steps in problem solving, reverse planning, self-testing, active study strategies and test taking.
  3. Participate in efforts to increase attendance at SIP sessions, including but not limited to making weekly email/Canvas announcements and making weekly in-class announcements.
  4. Accept and implement suggestions from SIP Coordinator, Graduate Assistant, Team Leader or SSC Staff Members.
  5. Maintain attendance records; submit attendance record sheet within 24 hours of each session.
  6. Develop and create detailed session plans for each SIP session. Session plans may be reviewed by Team Leader, Graduate Assistant, or SIP Coordinator.
  7. Have faculty member sign class and meeting attendance after EACH class attendance or meeting rather than once a week.
  8. Maintain weekly work journal and submit the work journal each Monday by 5:00 PM unless required early for payroll.
  9. Be flexible in adjusting schedules for SIP classes and times.
  10. Attend all training sessions and weekly staff meetings during the semester. If a weekly meeting is missed, will complete a makeup assignment for the content missed.
  11. Develop and modify leadership & facilitation style to fit the SIP requirements.
  12. Meet with cooperating faculty member once a week for content related questions.
  13. Have all worksheets and handouts for sessions approved by faculty before session.
  14. Attend all class sessions and SIP sessions weekly. Model good student behavior in class, except for answering the professor’s questions to the class. Let the students answer those questions. Do not grade any materials or proctor quizzes/exams.
  15. Commit at least 10 hours per week throughout the semester.
  16. Be prompt to all meetings, classes and sessions.
  17. Wear name badge at all times while on duty.
  18. Keep cell phone off during class and sessions. (If cell phone needs to remain on for emergency purposes, you MUST contact the Coordinator before the session(s) begin.)
  19. Check e-mail at least once a day and respond as necessary.
  20. If you’re hired on as a Student Employee (taking UNCG classes during employment) and you drop all of your classes, you must inform the Coordinator immediately and your position will be put on hold or terminated depending on the time of the semester.

 

MINIMUM REQUIREMENTS:

A SIP leader candidate should have earned a B+ in the SIP course, have an overall GPA of 3.00, and provide one written reference from a faculty member from the SIP course you are interested in leading.

Courses We Are Hiring For

SIP is currently accepting applications for the following courses:

  • ARH 112
  • BIO 111 *only section .01 for students who have taken it BIO 111 with Dr. Hens

  • BIO 112 *only section .02 for students who have taken BIO 112 with Dr. Pavlova

  • CCI 205 *only for section .02
  • CHE 103
  • CHE 104

  • CHE 111 *only sections .02 and .03

  • CHE 114 *only section .01

  • CHE 342
  • CHE 351 *only sections .01 and .03
  • KIN 291

  • KIN 375
Eligibility

Requirements for consideration include:

  • Minimum overall GPA of 3.0
  • Minimum grade of "B+" in the course(s) SIP will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
  • Minimum availability of 10 hours per week
  • Attendance at paid training

Leaders must be able to attend all class times of the SIP course they are hired for, lead three weekly 50 minute SIP sessions, and attend other meetings as specified. Students hired as leaders with SIP are required to attend New Leader Training which will take place the weekend before classes start.

SIP Hours

SIP Leaders work 10 hours a week

  • 3 hours attending SIP lecture
  • 3 hours holding SIP sessions (previously 4*)
  • 2.5 hours planning sessions
  • 1 hour staff meeting
  • 30 min meeting with SIP professor

*Our original SIP model included 3 sessions per week. We tested 4 sessions a week for a few semesters, but we have decided to return to 3 sessions a week due to 1) classroom availability 2) little to no attendance improvement in most of our sessions 3) the need to reclaim that extra hour for weekly training

Salaries for SIP Leaders

Salaries for Leaders

Undergraduate and Graduate Students $10.00/hr
Temp SHRA Employees $11.22/hr
How to Apply

How to Apply

To apply, complete the employment application here.

You will also need a faculty recommendation on your behalf. You can email your faculty member the following link to fill it out online:

https://uncg.qualtrics.com/jfe/form/SV_1BSkrRM9cNP4dbT

Recommendations must be completed by a faculty member in the same discipline as the course you are hoping to support.

You will have the opportunity to apply to all of our programs for available tutoring and leader positions on this form.

Questions?

Questions?

Please do not hesitate to contact our office with any questions or concerns at (336) 334-3562 or by email to mcdizon@uncg.edu. Once again, we appreciate your interest in the Supplemental Instruction Program. Thank you for your time.