The Student Success Center is committed to non-discriminatory hiring practices as outlined by UNCG policies:

 

SSS Availabilities

SSS Lab Assistant

SSS employs 5-6 lab assistants who maintain the SSS Learning Lab during working hours.

Applicants must have a Federal Work-Study award to qualify for this position. To find out if you have a Federal Work-Study award, click here.

Job Duties and Responsibilities

Customer Service and Communication
  • Develop knowledge of SSS procedures and policies
  • Answer questions in a professional and friendly manner
  • Relay information to staff and student participants as requested
  • Communicate issues clearly and promptly to staff/supervisor
  • Make phone calls/send emails/maintain SSS accounts as requested
  • Assist with marketing/facilitating orientations, group sessions, workshops, tabling, tours, etc.
Lab Management
  • Open, maintain, and/or close the lab during shifts
  • Greet all visitors who enter the lab and answer any questions they may have
  • Ensure all students sign in/out upon entering/leaving the lab
  • Sign in/out equipment, textbooks and other resources for student use; copy materials as requested
  • Assist students with questions, referrals, printing, completing assessments, etc.
  • Maintain paperwork, handouts, bulletin boards/flyers and supplies
  • Keep the lab clean and orderly; clean tables, keyboards, dry erase boards, etc. between use
  • Uphold all lab policies; maintain an atmosphere conducive to learning
  • Process data entry tasks (session records/evaluation data) with attention to detail and minimal errors
  • Perform basic computer maintenance and troubleshooting; assist in computer software use
  • Demonstrate an ability to use relevant equipment (copier, printers, software, etc.)
Other
  • Wear name tag during shifts
  • Additional duties as assigned
Qualifications

Full or part-time UNCG undergraduate student in good academic standing with good communication skills, basic computer and troubleshooting skills, strong organizational skills and attention to detail. This position requires an independent, responsible and reliable worker. 

Hours

Candidates must be available for a 10-12 hr/wk schedule and be available for a shift lasting 3-5 hours a day.

The lab is open from 9 am-6 pm Monday through Thursday and 9 am-4:30 pm on Friday during the regular semester. It is closed during university breaks and may hold alternate hours during exam week.

Salary

$8.50/hr

Applicants must have a work-study award to be considered!

How to Apply
Employment Application
SSS Peer Success Coach

Peer Success Coaches (PSCs) are upper-class undergraduate students who have had considerable success at the University (in their coursework as well as in extracurricular activities) and who are eager to assist SSS freshmen and transfer students by providing information, support, and referral services. Interested students should apply beginning in March or April of each year.

Applicants:

  • must be rising sophomores, juniors, or seniors, with a cum. GPA of 2.50 or better at the time of application
  • must have strong verbal and written communication skills
  • are expected to serve for a full academic year
  • priority consideration is given to current SSS students

The Peer Success Coaches (PSCs):

  • Plan and facilitate group sessions
  • Serve as liaisons between SSS students and the Assistant Director for Counseling Services
  • Serve as role models for SSS students
  • Conduct personal college adjustment sessions with freshmen and transfer students individually and in groups
  • Keep the Assistant Director for Counseling Services informed as to the needs of the students assigned
  • Submit reports and timesheets on student contacts on a weekly or bi-weekly basis
  • Promote Student Support Services' social/cultural activities and monitor students' involvement
  • Participate in weekly in-service training sessions
  • Assist in student orientation and recruitment activities

One reference from University faculty/staff is required. Students hired as PSCs will be required to attend training sessions held at various points throughout the semester. Training sessions are paid.

The starting salary for Peer Success Coaches is $8.50/hr.

How to Apply

Employment Application

If you have any questions about the program, please contact Gavin Mitchell, g.mitchell@uncg.edu

SSS Student Ambassador

Student Ambassadors will represent the Student Support Services program online and at various events, including: SSS staff meetings, SOAR freshman orientation, new SSS student boot-camp and orientations, and campus visits from other TRiO programs. 

The SA position begins in the summer (May-June) and will continue in the academic year (August-May).

 

Responsibilities: 
  • Attend bi-weekly staff meetings to provide insight into the needs of SSS students.
  • Maintain SSS social media/online accounts to keep SSS and UNCG communities informed and engaged in programs, activities, and ideas of the SSS program.
  • Communicate with SSS students and potential participants about eligibility, application processes, guidelines, and requirements of the SSS program.
  • Assist staff in marketing workshops, group sessions, walk-in tutoring, review sessions, and other activities that arise throughout the school year.
  • Attend all summer SOAR sessions as the SSS representative to new UNCG students and parents.
  • Learn and communicate the SSS eligibility guidelines/application process.
  • Provide a student perspective on the benefits of the SSS program.
  • Tell your story on the challenges of college and how you are overcoming them.
  • Tell your story as a first-generation college student at UNCG.
  • Assist in preparing materials for SOAR.
  • Work with SSS staff to develop the Fall boot camp for new SSS participants.
  • Lead various activities at the SSS boot camp and new student orientations.
  • Act as host and tour-guide to visiting TRIO and GEAR UP programs to UNCG’s campus throughout the year.
  • Other duties as assigned.
Qualifications:

Applicants should be an active member of SSS in good academic standing with strong communication and organization skills. This position requires a desire to talk with students and a passion to help them succeed at UNCG.

Salary/Hours:

$8.50/hour; 8-12 hours per week

All applicants must be available for various 1-2 hour shifts at SOAR events beginning May 31st and running through June 28th.

How to Apply:
Employment Application
SSS Tutor

Dear Prospective Tutor

Thank you for your interest in working with the UNCG Student Support Services Program. Student Support Services (SSS) hires students who have demonstrated academic excellence, a desire for helping their peers, and who have great interpersonal skills and attention to detail.

Courses we Support

We offer tutoring in a broad range of disciplines and are currently accepting tutoring requests for the Fall 2018 semester.  Below are some of our most requested courses.

  • Accounting (ACC)
  • American Sign Language (ASL)
  • Anthropology (ATY)
  • Biology (BIO)
  • Chemistry (CHE)
  • Economics (ECO)
  • Geography (GEO)
  • Math (MAT)
  • Nutrition (NTR)
  • Psychology (PSY)
  • Sociology (SOC)
  • Spanish (SPA)
  • Statistics (STA)
Eligibility

Requirements for consideration include:

  • Minimum overall GPA of 3.0
  • Minimum grade of "B+" in the course(s) tutoring will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
  • Minimum availability of 5 hours per week
  • Attendance at paid training

Students hired as tutors with SSS are required to attend a minimum of 10 paid training sessions sponsored by the Student Success Center (SSC). Training sessions are offered on either Mondays from 4-5pm or Tuesdays from 5-6pm. Should you accept a position with our program, more information about these sessions will be provided to you. Training requirements are subject to change.

How to apply

To apply you must:

  1. Complete the employment application.  
  2. Have your professor fill out a recommendation form.

All applications are screened for eligibility. Students who do not meet the current employment requirements will be notified via e-mail. Students who pass the initial screening process will be placed in our applicant pool for two academic semesters. Because hiring takes place based on need, there may not be an opening at the time of your application. Should a need arise in the field that you have applied for, you may be contacted for an interview.

Pay Rates and Tutor Schedules

Starting Salaries for Tutors

Undergraduate Students

$8.50/hr

Graduate Students

$10.00/hr

Professional Tutors

$10.61/hr

 

Tutoring hours are flexible and are arranged by the tutor and the student. Tutors are not guaranteed a certain number of hours.

Questions

Please do not hesitate to contact our office with any questions or concerns at (336) 334-9764 or by email to esdiroma@uncg.edu . Once again, we appreciate your interest in the Student Support Services Tutoring position.

SSS Academic Skills Graduate Assistant

The Graduate Assistant conducts individual academic skills assessments and instruction with students in the Student Support Services (SSS) program at UNCG.  SSS is a TRiO program designed to maximize academic performance for UNCG students who are first-generation, from modest income backgrounds, or who have a documented disability, and who also demonstrate academic need for services. This position provides the Graduate Assistant with a chance to learn academic assessment techniques, develop teaching methods for study skills instruction, interact one-on-one with college students in developing their study strategies, and compile data for departmental and grant reporting. The Graduate Assistant reports to the Assistant Director for Academic Skills.


Position Duties and Responsibilities 
  • Undergo training provided by the Assistant Director for Academic Skills to develop an understanding of and competency to instruct in various academic skills
  • Manage a caseload of approximately 25-30 students that meet weekly to develop study strategies in one-on-one academic skills sessions 
  • Provide students with interpretation of study skills, reading, and writing assessments
  • Develop individualized, realistic, and achievable action plans with assigned students
  • Manage session data in MS Access database
  • Work with SSS staff to develop and facilitate orientation for new program participants
  • Facilitate group sessions, workshops and training on various academic skills topics
  • Create and update academic skills handouts and activities
  • Co-manage the SSS Learning Lab and co-supervise work-study student employees
  • Attend SSS staff meetings to provide insight into the needs of program students
  • Follow all SSS policies and regulations
  • Complete other duties as assigned
Qualifications

Applicants must:

  • be registered with the Graduate School and enrolled in classes each hiring semester.
  • be able to interact with students/staff in a courteous and professional manner.
  • be able to maintain a weekly work schedule, arrive to work on time, and complete all tasks on deadline.
  • be competent in MS Office, G Suite, digital research and moderating social networking sites.

Applicants seeking a graduate degree in Education, Higher Education, and English are preferred, but other fields related to the responsibilities of the position are welcome. 

Applicants who are TRiO program alumni or who share backgrounds similar to TRiO program participants are preferred.

Ideal candidates will be able to commit at least two years to the position.

Hours

20 hours/week during office hours (8 am-6 pm) beginning August 2019 and ending May 2020

Specific hours will be determined in cooperation with the Assistant Director for Academic Skills based on program needs.

Compensation

Graduate Assistants are compensated $12,000 for the 2019-2020 academic year contingent upon federal and state funding allowances.

Student Support Services does not provide tuition waivers.

How to Apply

Submit a cover letter, a current resume, and a list of at least 3 professional references to Handshake.

For questions, contact Kelly J. Young, SSS Assistant Director for Academic Skills, at kjyoung2@uncg.edu.

TASP Availabilities

TASP Tutor

Introduction

We are so excited that you are interested in working with the Tutoring and Academic Skills Programs (TASP)! We are looking for motivated employees who have demonstrated academic excellence, a desire to help their peers, attention to detail and excellent interpersonal skills! If you feel you would be a good candidate for this position, please read more information below!

Reasons to Become a tutor

 

  • Having the ability to help your peers

  • Attending training that has been certified by internationally recognized College Reading & Learning Association

  • Having opportunities to receive pay increases

  • Building your resume for future job or graduate school plans

Courses we support

[maxbutton id="7" url="https://studentsuccess.uncg.edu/tasp/tasp-tutoring/" text="TASP Tutoring" ]

TASP is currently recruiting for the following courses for Fall 2018:

  • ACC 201, 202, 218
  • AST 209, 235
  • ATY 100, 212, 253, 258
  • BIO 111, 112, 277, 280
  • CHE 103, 104, 111, 114, 205, 351, 352
  • CHI 101-204
  • ECO 100, 101, 201, 202, 250
  • GEO 103, 106
  • GER 101-204
  • GRK 201-204
  • JNS 203-204
  • PHY 211, 212, 291, 292
  • PSC 105, 200, 240, 260, 280
  • PSY 260, 265, 275, 280, 310, 311
  • RUS 203-204
Requirements
  • Minimum overall GPA of 3.0
  • Minimum grade of "B+" in the course(s) tutoring will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
  • Minimum availability of 5 hours per week (Preference will be given to candidates who are available 8+ hours per week)
  • Attendance at paid training
Training

 

All tutors will go through an orientation prior to starting their position as a tutor. They are also required to attend a weekly training sponsored by the Student Success Center. The first level of training sessions are held on Mondays from 4:00-5:00 PM and Tuesdays from 5:00-6:00 PM.  While applying, please check your schedule to make sure you are able to attend one of these weekly trainings.

Starting Salaries for Tutors

Undergraduate Studens : $8.50/hr

Graduate or Post-Baccalaureate Students: $10.00/hr

Professional Tutors (Non-students): $10.61/hr

Work schedule

 

Tutoring hours are flexible and are arranged by the tutor and the student. Tutors must offer at least four hours of session availability and attend one weekly training.

How to Apply

 

To apply, please complete the employment application.  Have your professor fill out a recommendation. Please note you will have the opportunity to apply to all of our programs for available tutoring and leader positions on this form. Based on student demand, we are always looking for qualified tutors.

Questions?

Please do not hesitate to contact our office with any questions or concerns at (336) 334-3878 or by email to tasp@uncg.edu. Once again, we appreciate your interest in the Tutoring and Academic Skills Programs. Thank you for your time.

TASP Work Study Lab Monitor

The TASP employs between 6-8 lab monitors who maintain the TASP Resource Lab during working hours. Great introduction to office management, with training provided.

Applicants must have a Federal Work-Study award to qualify for this position.

Job Duties and Responsibilities

Customer Service and Communication

  • Develop knowledge of all TASP procedures and policies
  • Answer in-person questions in a professional manner
  • Relay information to tutors/students
  • Make phone calls/email tutors
  • Greet all persons entering and leaving the lab

Lab Management

  • Open, maintain, and/or close the lab
  • Sign in/out textbooks and resources for tutors and students
  • Provide basic computer maintenance and troubleshooting
  • Maintain copies of paperwork, handouts, flyers, etc.
  • Maintain an atmosphere conducive to learning
  • Uphold lab policies
  • Log students into learning skills assessments
  • Keep the lab clean and orderly; push chairs in, etc.
  • Update the Office Assistant with supply requests
  • Maintain/create new and informative bulletin board themes
  • Demonstrate an ability to use all equipment (computers, copiers, etc)

Other

  • Wear your SSC name tag while you are working
  • If asked, assist with distribution of surveys
  • Additional duties as assigned

Qualifications

  • Good communication skills
  • Well organized
  • Basic computer skills
  • Troubleshooting skills
  • Attention to detail
  • Independent, responsible worker
  • Reliable

Hours

  • Candidates must be available for a 10-12 hr/wk schedule
  • Must be available for a shift lasting 2-5 hours a day
  • The lab is open from 9 am – 6 pm, Monday through Friday during the regular semester. It is closed during university breaks and may hold alternate hours during exam week

Salary

  • $8/hr

 

Applicants must have a work-study award to be considered!

To apply, click here to complete our Employment Application

TASP Work Study Student Office Worker

The TASP employs three work-study students who assist with office procedures. Training on office duties and responsibilities is provided.

To be considered for this position, you must have a Federal Work Study award.

Duties

  • Filing and copying
  • Data entry and document scanning
  • Organizing mailings and creating mailing labels
  • Creating flyers/posters
  • Calling students/tutors
  • Running errands on campus
  • Answering telephone and taking messages for staff
  • Special projects and other duties as assigned

Responsibilities

  • Customer service
  • Knowledgeable of all office procedures and policies
  • Answering phone and in person questions in a professional manner

Qualifications

  • Federal Work Study award
  • Good communication skills
  • Well organized
  • Basic computer skills
  • Problem solving skills
  • Ability to multi-task
  • Independent worker

Hours

  • Candidates should be able to work 8-10 hours per week
  • Workdays/times are flexible based on when student is not in class

Salary

  • $8.00/hr

Links

 

Employment Application

SIP Availabilities

SIP Leader

SIP Hours

SIP Leaders work 10 hours a week

  • 3 hours attending SIP lecture
  • 3 hours holding SIP sessions (previously 4*)
  • 2.5 hours planning sessions
  • 1 hour staff meeting
  • 30 min meeting with SIP professor

*Our original SIP model included 3 sessions per week. We tested 4 sessions a week for a few semesters, but we have decided to return to 3 sessions a week due to 1) classroom availability 2) little to no attendance improvement in most of our sessions 3) the need to reclaim that extra hour for weekly training

Courses we typically support

SIP typically supports the following courses:

  • ARH 112 Survey of Non-Western Art (Fall semester only)
  • BIO 105 Major Concepts Biology

  • BIO 111 Principles of Biology I

  • BIO 112 Principles of Biology II

  • BIO 271 Human Anatomy

  • BIO 277 Human Physiology

  • CHE 103 General Descriptive Chemistry I (Fall semester only)
  • CHE 104 General Descriptive Chemistry II (Spring semester only)

  • CHE 111 General Chemistry I

  • CHE 114 General Chemistry II

  • CHE 352 Organic Chemistry I (Fall semester only)
  • CHE 352 Organic Chemistry II (Spring semester only)

  • KIN 292 Clinical Human Physiology

  • PSY 230 Biological Psychology

Eligibility

Requirements for consideration include:

  • Minimum overall GPA of 3.0
  • Minimum grade of "B+" in the course(s) SIP will occur in
  • One Faculty recommendation per discipline. Applicants will NOT be contacted for interviews until at least one recommendation is received.
  • Minimum availability of 10 hours per week
  • Attendance at paid training

Leaders must be able to attend all class times of the SIP course they are hired for, lead three weekly 50 minute SIP sessions, and attend other meetings as specified. Students hired as leaders with SIP are required to attend New Leader Training which will take place the weekend before classes start.

Salaries for SIP Leaders

Salaries for Leaders

Undergraduate and Graduate Students $10.00/hr
Temp SPA Employees $10.61/hr
How to Apply

How to Apply

To apply, complete the employment application. You will also need a faculty recommendation on your behalf. Recommendations must be completed by a faculty member in the same discipline as the course you are hoping to support.

You will have the opportunity to apply to all of our programs for available tutoring and leader positions on this form.

Questions?

Questions?

Please do not hesitate to contact our office with any questions or concerns at (336) 334-3562 or by email to mcdizon@uncg.edu. Once again, we appreciate your interest in the Supplemental Instruction Program. Thank you for your time.